Food Allergy Aware is a leading consultancy and training business dedicated to improving allergen management and food safety within the hospitality sector. With over a decade of experience, the business provides tailored solutions for restaurants, hotels, cafes, hospitals, nurseries, and contract caterers. Their services include allergen-focused consultancy and training (Levels 2 and 3 accredited by Highfield and CIEH), food safety training (Levels 2-4), HACCP implementation, documentation review, and mystery dining audits. These offerings are designed to help businesses navigate complex allergen regulations while fostering safe dining experiences for all customers.

Founded by Caroline Benjamin, a chef with personal experience managing gluten and dairy intolerance, Food Allergy Aware offers a unique perspective. The business combines deep hospitality knowledge with practical solutions that prioritize inclusivity and safety. From reviewing food safety management systems (FSMS) to developing bespoke workshops, they empower clients with tools to meet both legal requirements and customer expectations. Their mystery dining audits and gap analyses identify strengths and weaknesses in current practices, ensuring compliance with legislation while enhancing customer trust.

A key differentiator is their commitment to continuous improvement and education. Clients receive ongoing support, including refresher training, action plan follow-ups, and access to valuable resources like allergen-friendly recipes and fact sheets. Food Allergy Aware also assists businesses in tapping into the lucrative free-from market by refining policies and processes. Their success stories include collaborations with hospitals, trampoline parks, and bubble tea companies, demonstrating the breadth of their expertise. Offering a free 30-minute consultation and a Power Hour for targeted advice, Food Allergy Aware is a trusted partner for businesses striving to deliver safe, inclusive dining experiences.